SHIPPING & RETURNS POLICY

TheOoze views offering products and events on our website as a service to our community, so our goal is to make sure you are completely satisfied with your purchase. The following are our shipping and return policies, based on the specific item or cateogry of item purchased.

• Shipping
  Shipping is only charged on physical products delivered to you. We desire to keep the shipping and handling prices low. In your shopping cart, you will be able to see the shipping and handling fee prior to concluding your purchase. These policies apply to products purchased through theooze shopping cart and not third-party links (please see third-party policies, e.g. Amazon.com or products purchased through other websites).
  
  
• Shipping Schedule
  Items ordered through TheOoze will be shipped within seven working days from time of purchase.
  
  
• Returns (physical products: books, CDs, etc.)
  We guarantee that products shipped from theooze are new products in excellent condition.  If the product is found to have an imperfection, please return immediately for full refund or exchange of the same product within 30 days of purchase. If for any reason you are dissatisfied with the product, you can return the product (still in new condition) within 30 days for full refund.
  
  
• Refunds (non physical products: event registration, electronic products)
  If after purchasing an event registration you are unable to attend, you can receive a refund of 50% up to 30 days prior to the event. Between 1 and 29 days before the event, refunds are not given. 100% of registration fees are transferrable to another person for the same event. Due to the nature and difficulty of retrieving electronic products, refunds are not given on electronic purchases.
  
  
• Cancellations
  Subscriptions and electronic billing can be cancelled at any time, and billing will be suspended within 30 days from the request for cancellation.

For customer inquiries contact Spencer@theooze.com, call Spencer Burke at 949-631-0104 or write to Spencer Burke, 3605 Lake Avenue, Newport Beach, CA 92663.

Revised March 3, 2005